
Probable cause: Missing fonts or bad font substitution You see funny symbols in the page, or if the fonts look awful or the spacing is bad (e.g., lines extend beyond the edge of the page or labels extend beyond boxes). Problem: Funny characters, bad spacing, bad fonts Netscape Edit | Preferences | Navigator | Applications and find theĪssociation for PDF files. Netscape doesn't necessarily use the same version as the one in >I get a window saying Acrobat Reader 2.1 and then an error window with the Here is a tip from Chris Schleicher on configuring Netscape, in a reply to a student: You can get the newest plugin from Adobe. If you try to view a PDF document with Netscape, and it reports an error in the file, there is a good chance that the Netscape PDF plugin is an old version (Acrobat version 2 or 1). (Software engineering question: What should Adobe have done in the first place to prevent this? For a hint, see how versioning is handled in Internet standards like MIME, PNG, etc. The older version of Reader will give a bogus report of a corrupted file.

The most common problem is attempting to read PDF version 2 documents with a PDF version 1 viewer, e.g., an older version of the Acrobat Reader. The Reader is available for several platforms (Solaris Sparc and x86, Linux, Mac OS, Windows 3.1, 95 and NT, HPUX, etc.) free from Adobe. Slides and other handout materials for CIS 422 are in PDF (portable document format) version 2, which requires Acrobat Reader or Acrobat Exchange version 3. The document may be damaged." Likely cause: Old version of Acrobat Reader Troubleshooting: CIS 422 PDF Files Problem: "Damaged" fileĮrror message: "There was an error processing a page.
